Orders from International Customers

Wetlab have been serving international customers for years and earning good reputations on the high fidelity of its products. To purchase WetLab products, just follow thru the following steps.

    1. Order Placement:
      Send your email to info@wetlab.jp with the following information
      1)Model(Name)
      2)Quantity
      3)Choice of Payment(see item 2 below)
      4)Choice of Courier Service(see item 3 below)
      5)Consignee Information(see item 4 below)
       
      Normal lead time for us to be ready for shipment is within 2 to 3 weeks of our receipt of your payment, which may vary, depending on the quantities of your order.
       
      WetLab will do its best to let you know the total amount including shipping fee to your final destination and earliest time of shipment within 24 hours of our receipt of your email.
    2. Payment Method:
      We accept your payment either by PayPal or Bank Wire Transfer.
      1)Paypal
      When you select Paypal payment, Paypal invoice will be sent to your email address for your payment by credit card. Just follow through the instructions given in the invoice: it is as simple as your normal online purchase by credit card.
      2)Bank Wire Transfer
      Please remit 100% of the invoice amount to be advised by us to the following bank account with your instructions that all the banking charges including the fees to be charged by the receiving bank in Japan shall be covered by you:
       
      MUFG Bank, Ltd
      Kyoto-ekimae Branch
      SWIFT Code: BOTKJPJT( in case of 11 digit: BOTKJPJTXXX)
      Account # 434-3124455   Account Name: Wetlab Corporation
    3. Courier Service
      You can select either EMS(postal office courier service) or DHL. For DHL we can make shipment with freight collect if you let us know your DHL account number for import. If you like to use other carrier whose fee will be paid by you, please let us have the contact information in Japan.
       
      Important Notice.
      It is buyer’s responsibility to pay import duty, tax, broker fee, or any other related expenses. We suggest international customers consult with their local Customs for tax, duty, potential delay, or any import regulations before placing an order. WetLab is not responsible for any delay or loss caused by Customs.
       
    4. Consignee Information
      The following information is mandatory for EMS or DHL:
       
      Person’s Name
      Company/Institute Name
      Postal Address with ZIP(postal) code
      Phone number
      Email address
    5. Price List
      EXW(Incoterms 2010) Japan unit prices for our blood vessel/nerve models and sheet models are shown in the list below. We would like to draw your special attention to our Academy Packs shown on the last column of the blood vessel/nerve model price list because of the special pricing for introduction and educational purposes.

      If you like to purchase other models, please let us know.